Ordering + Shipping

At Seven Kyoobd we value our customers as our own family, which is why customer service has always been our top priority & that will never change.

Please reach out if you have any questions about any of our products or if there is anything we can do to help serve you better at support@sevenkyoobd.com 

ORDER PROCESSING

Seven Kyoobd currently has a 24-48 business hours processing time for all orders (excluding wholesale and private label orders) regardless of the shipping method chosen.

Business hours are Monday thru Friday & any order placed over the weekend will be processed as soon as we return to the shop on Monday!

ORDER SHIPPING

***PLEASE NOTE*** Due to extreme heat during certain months in Alabama, we will only ship Monday through Thursday to ensure your candle(s) are in the best condition upon arrival.  This is typically May through September in Alabama. 

Starting October through April we will ship Monday through Friday.  We do not ship on nationally celebrated holidays.

You will receive a shipping notification with tracking information once your order has left our business. 

Seven Kyoobd currently ships all orders via USPS or UPS from Hoover, AL. 

DAMAGED | MISSING | STOLEN PACKAGE

All sales are final. Items are quality checked upon departure from our location. We are not responsible for damages once items have been shipped. We also are not responsible for missing or stolen packages.

However, we will assist you in filing a claim with USPS or UPS by providing necessary information. The customer will have to file a claim online with USPS at https://www.usps.com/help/claims.htm  and UPS at https://www.ups.com/us/en/help-center/claims-support.page

Please take pictures of the damaged items and the damage done to the box itself, including all 6 sides as well as the shipping label. Please include photos of the packing materials and any other proof you think may support your claim. If you do not follow these steps, USPS and UPS may deny your claim. Also, USPS and UPS may ask that you bring the damaged item, package, and packing materials to your local USPS/UPS office which is why the customer must file a claim.


PAYMENT METHODS

At this time we are accepting Visa, Mastercard, American Express, Discover, Google Pay, Apple Pay, Shop Pay, Klarna (buy now, pay later) and our very own Gift Card.

Based on 83 reviews
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This body oil is 10/10. It’s so smooth and sensual . I would definitely recommend. Support this black woman owned business. You will not regret a single purchase .

S
Joy Fragrance Mist
Sandra Corso
Delightful!

I mainly bought this to keep the clothes in my suitcase smelling fresh when I travel, and it's perfect for that! The scent is nice blend of fresh, citrusy, and floral, without being overpowering. Soooo nice!

L
CEO
Lisa Kendrick
Candles

These candles are wonderful!

M
CEO
MELANIE MCNARY
CEO candle

The candles are amazing and make a great gift! This is my 2nd order.

J
Queen Body Oil
Jamekia Bies
Body oil

The body oil is a perfect gift or to keep for personal use. I love it!

D
CEO
Dominique Harris
Love the smell

She sale the best candles, I love the way they smell and how they last so long.

R
Wealth
Rosa Gonzalez
Very Happy

I'm happy with my candles and satisfied with the high quality costumer service...
Highly recommended buy your aromatic candles here and other items, definitely i'll be back. Thanks a lot!!!

W
Goddess
Whitney hackworth
This scent is amazing

My two favorites are now Smells like Wealth and Goddess!!

This body oil was everything and it smells so good. Also my man complements me every time I have it on. Thank you will be ordering again soon!!!

R
Custom Candle
Rhonda Dodd
Love ❤️

I love the fragrance of these candles. A friend of mine gave me one as a Christmas present this past Christmas. She purchased the "Positive Vibes Only" candle. Recently, I purchased another for myself. I ordered the "Positive Vibes Only" and "Alchemist" candles. The "Alchemist" might be my favorite now, although they both smell wonderful.
Thank you!

J
Growth
Janice Sheffield
Awesomeness

Absolutely fantastic scent with a clean burn.

D
Boss Babe
Debra Hackworth
Awesome!

To be honest I love each and every candle that I have received. This candle smells awesome. I keep it in my bedroom. Love it!💕

L
Crystal Candle Making Kit
Linda

It looks to be a fun project to do with my granddaughter this winter

D
Wealth
Debra Hackworth
Wonderful!

Very Nice!

D
Queen Body Oil
Debra Hackworth
Wonderful!

It is absolutely amazing! I love it!

J
Alchemist Sugar Scrub
J.S.
10/10

This scrub left my skin feeling soft and smooth. It smells AMAZING!!! I'll definitely be adding ti my swlf care products list. Highly RECOMMEND!

S
Wealth
Shonnah White
Refreshingly calming ~

This is one of my favorite scents ~ I burn it daily. Thank you for your amazing products.
SGW

B
King
Breyuna C.
My son loves it!

Ordered this for my son and he loves it! Loved it so much I ordered the wax melts for myself.

B
Home
Breyuna Chapman
My new favorite!

I recently ordered this scent just trying out new scents instead of ordering the same scents as usual and I must say this is one of my new favorites! It definitely reminds you of walking into great grandma house during the holidays and smelling warm pies! So delightful! 🥰

Smells AMAZING!!!!!

Smells AMAZING!!!!!

D
Joy Fragrance Mist
Dwynette Hardeman
They did it again…

Y’all this one is neck-and-neck with SLW. Would I buy it again?… to the yeah! One spray lights up the entire room! When I ordered this, a lot of the things that I like were out of stock… Understandably so. But I found some great Products that I will purchase again. This is one of them! Thanks Devin! I’m glad I found you!

D
Smells Like Wealth Room Diffuser
Dwynette Hardeman
I understand why it’s sold out…

I usually get the actual room spray. I didn’t realize that they had a SLW room diffuser. This thing is the move! When I set it up, the first thing I said was “Ok i’m buying this again.” 😍🤩 I love the way my room smells when I walk in! Great choice!

D
Goddess Butter
Dwynette Hardeman
Just when I thought I had a favorite…

Listen to me! This right here may be my favorite body butter! I tried this one because the one I usually buy was out of stock. I read the ingredients and I absolutely love sandalwood. I feel like I’m cheating on my other body butters. 😶‍🌫️. I really, really love this one! It has more of an earthy scent and you don’t have to use a lot of it. Honestly, I don’t think you can go wrong with any of the products from this company. They are quality made and delivered to you quickly.

D
Florida Water
Dwynette Hardeman
I’m glad I bought this product!

I’ve seen it on the website before, but I never thought to read the description. After reading the description, I decided to purchase it. Great choice! This smells really good and being that it’s for spiritual protection… This makes me love it even more! I put a little in my hand and place it on my neck and wrists. it Lasts a long time and I received several compliments on it. Thanks!